AI Receptionist That Can AnswerScheduleEngageSupport
The AI-powered front desk that never takes a break. Handle calls, schedule appointments, and engage patients 24/7 while your staff focuses on care.
Without AI Receptionist
Calls go to voicemail after hours — patients call competitors.
Staff spend hours on scheduling and phone tag.
Patients get frustrated with long hold times and busy signals.
Emergency calls aren't properly triaged.
Appointment scheduling errors lead to double bookings.
Patient information collection is incomplete and inconsistent.
With Hana AI Receptionist
Every call answered professionally — 24/7 availability.
Staff focus on patient care while AI handles routine calls.
Patients get immediate responses and professional service.
Urgent calls are instantly routed to appropriate providers.
Smart scheduling prevents conflicts — zero double bookings.
Complete patient information collected — every time.
See what you could add to the bottom line
with Hana.
Your annual increase *
* Results are estimates. For a detailed assessment, connect with our team.
With Hana, primary care practices can:
That's from fewer no-shows and more booked visits — while your staff spends less time on the phone.
Book a CallHandle every call professionally. Schedule seamlessly. Engage patients 24/7.
Handling front desk operations and patient communication automatically
Never miss a call again. Hana answers every call professionally, even after hours and on weekends.
Automatically schedule appointments, check availability, and send confirmations without staff intervention.
Gather insurance details, reason for visit, and medical history before patients arrive.
Route urgent calls to on-call providers and non-urgent calls to appropriate departments.
Send appointment reminders, prep instructions, and follow-up calls automatically.
Communicate with patients in English, Spanish, and other languages naturally.
The Voice Patients Trust
Hana keeps care going in between sessions.
Calls patients actually answer
Referrals booked, meds refilled
Notes done automatically
Risks flagged in real time
Clinicians supported, not replaced
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Get a demo call instantly
Complete Front Desk Automation
From answering calls to managing appointments, Hana's AI receptionist handles everything your front desk does—and more.
Professional greeting, basic triage, and routing to appropriate staff members based on urgency and need.
Real-time calendar integration to book, reschedule, and cancel appointments with automatic confirmations.
Collect insurance information, contact details, and reason for visit before patients arrive.
Handle routine prescription refill requests and route to appropriate clinical staff for approval.
Verify patient insurance coverage and benefits before appointments to reduce billing issues.
Identify urgent calls and immediately route to on-call providers or emergency protocols.
What Practices Achieve with Hana AI Receptionist
Better patient experience and operational efficiency
Real outcomes from healthcare practices using Hana's AI-powered receptionist
Never miss another call with 24/7 AI receptionist coverage
Automated reminders and confirmations reduce missed appointments
on phone calls and scheduling tasks
Patients love the immediate, professional response
English & Spanish support
Native conversations in multiple languages
Cultural adaptation
Culturally sensitive health conversations
Natural voice patterns
Authentic accents and speech patterns
Health education in context
Culturally relevant health information
Family-centered care
Includes family dynamics and preferences
Community connections
Links to local cultural resources
English & Spanish support
Native conversations in multiple languages
Cultural adaptation
Culturally sensitive health conversations
Natural voice patterns
Authentic accents and speech patterns
Health education in context
Culturally relevant health information
Family-centered care
Includes family dynamics and preferences
Community connections
Links to local cultural resources
Speak their language, understand their culture
Hana's multilingual AI adapts to cultural contexts and language preferences, ensuring every patient feels heard and understood. From Spanish-speaking communities to diverse cultural backgrounds, our voice technology delivers personalized care in the language that matters most.
HIPAA & SOC2 Type 2 compliant
Built for healthcare privacy standards
Human in the Loop
AI assists, providers stay in control
Independent audits
Regular third-party reviews
Transparent operations
Clear audit trail for every action
End-to-end encryption
All calls and data securely encrypted
Continuous monitoring
Ongoing validation for reliability
HIPAA & SOC2 Type 2 compliant
Built for healthcare privacy standards
Human in the Loop
AI assists, providers stay in control
Independent audits
Regular third-party reviews
Transparent operations
Clear audit trail for every action
End-to-end encryption
All calls and data securely encrypted
Continuous monitoring
Ongoing validation for reliability
Built for healthcare, designed for trust
Hana was built with healthcare's highest security standards at its foundation. Every call, note, and workflow is protected with clinical oversight and enterprise-grade infrastructure — so providers and patients can trust the system supporting their care.