AI Receptionist That Can AnswerScheduleEngageSupport

The AI-powered front desk that never takes a break. Handle calls, schedule appointments, and engage patients 24/7 while your staff focuses on care.

Without AI Receptionist

Calls go to voicemail after hours — patients call competitors.

Staff spend hours on scheduling and phone tag.

Patients get frustrated with long hold times and busy signals.

Emergency calls aren't properly triaged.

Appointment scheduling errors lead to double bookings.

Patient information collection is incomplete and inconsistent.

With Hana AI Receptionist

Every call answered professionally — 24/7 availability.

Staff focus on patient care while AI handles routine calls.

Patients get immediate responses and professional service.

Urgent calls are instantly routed to appropriate providers.

Smart scheduling prevents conflicts — zero double bookings.

Complete patient information collected — every time.

See what you could add to the bottom line

with Hana.

Your annual increase *

$275,600
$
%

* Results are estimates. For a detailed assessment, connect with our team.

With Hana, primary care practices can:

Reduce no-shows by 30%
Free up staff from phone calls
Keep patients coming back on time

That's from fewer no-shows and more booked visits — while your staff spends less time on the phone.

Book a Call

Handle every call professionally. Schedule seamlessly. Engage patients 24/7.

Handling front desk operations and patient communication automatically

24/7 Call Answering
24/7 Call Answering

Never miss a call again. Hana answers every call professionally, even after hours and on weekends.

Smart Appointment Scheduling
Smart Appointment Scheduling

Automatically schedule appointments, check availability, and send confirmations without staff intervention.

Patient Information Collection
Patient Information Collection

Gather insurance details, reason for visit, and medical history before patients arrive.

Intelligent Call Routing
Intelligent Call Routing

Route urgent calls to on-call providers and non-urgent calls to appropriate departments.

Automated Reminders
Automated Reminders

Send appointment reminders, prep instructions, and follow-up calls automatically.

Multi-language Support
Multi-language Support

Communicate with patients in English, Spanish, and other languages naturally.

Talk to Hana

The Voice Patients Trust

Hana keeps care going in between sessions.

Calls patients actually answer

Referrals booked, meds refilled

Notes done automatically

Risks flagged in real time

Clinicians supported, not replaced

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Complete Front Desk Automation

From answering calls to managing appointments, Hana's AI receptionist handles everything your front desk does—and more.

Call Answering & Screening
Call Answering & Screening

Professional greeting, basic triage, and routing to appropriate staff members based on urgency and need.

Appointment Scheduling
Appointment Scheduling

Real-time calendar integration to book, reschedule, and cancel appointments with automatic confirmations.

Patient Registration
Patient Registration

Collect insurance information, contact details, and reason for visit before patients arrive.

Prescription Refill Requests
Prescription Refill Requests

Handle routine prescription refill requests and route to appropriate clinical staff for approval.

Insurance Verification
Insurance Verification

Verify patient insurance coverage and benefits before appointments to reduce billing issues.

Emergency Call Routing
Emergency Call Routing

Identify urgent calls and immediately route to on-call providers or emergency protocols.

Proven Results

What Practices Achieve with Hana AI Receptionist

Better patient experience and operational efficiency

Real outcomes from healthcare practices using Hana's AI-powered receptionist

95%
Call answer rate

Never miss another call with 24/7 AI receptionist coverage

60%
Fewer no-shows

Automated reminders and confirmations reduce missed appointments

40%
staff time saved

on phone calls and scheduling tasks

85%
patient satisfaction

Patients love the immediate, professional response

English & Spanish support

Native conversations in multiple languages

Cultural adaptation

Culturally sensitive health conversations

Natural voice patterns

Authentic accents and speech patterns

Health education in context

Culturally relevant health information

Family-centered care

Includes family dynamics and preferences

Community connections

Links to local cultural resources

English & Spanish support

Native conversations in multiple languages

Cultural adaptation

Culturally sensitive health conversations

Natural voice patterns

Authentic accents and speech patterns

Health education in context

Culturally relevant health information

Family-centered care

Includes family dynamics and preferences

Community connections

Links to local cultural resources

Multilingual Support

Speak their language, understand their culture

Hana's multilingual AI adapts to cultural contexts and language preferences, ensuring every patient feels heard and understood. From Spanish-speaking communities to diverse cultural backgrounds, our voice technology delivers personalized care in the language that matters most.

English & Spanish
Cultural Context
Family-Centered
24/7
Call coverage
5 sec
Average answer time
100%
HIPAA compliant

HIPAA & SOC2 Type 2 compliant

Built for healthcare privacy standards

Human in the Loop

AI assists, providers stay in control

Independent audits

Regular third-party reviews

Transparent operations

Clear audit trail for every action

End-to-end encryption

All calls and data securely encrypted

Continuous monitoring

Ongoing validation for reliability

HIPAA & SOC2 Type 2 compliant

Built for healthcare privacy standards

Human in the Loop

AI assists, providers stay in control

Independent audits

Regular third-party reviews

Transparent operations

Clear audit trail for every action

End-to-end encryption

All calls and data securely encrypted

Continuous monitoring

Ongoing validation for reliability

AI Safety and Security

Built for healthcare, designed for trust

Hana was built with healthcare's highest security standards at its foundation. Every call, note, and workflow is protected with clinical oversight and enterprise-grade infrastructure — so providers and patients can trust the system supporting their care.

HIPAA Compliant
SOC2 Type 2
Enterprise Ready