Automate the routine calls your EHR
can't make.
Hana runs your routine patient calls end to end — reads the chart, makes the call, writes it back. Your team stays on the work that needs a human.
What is Hana?
Share of patients actually reached, by channel. Legacy systems wait for the patient to act — most never do. Hana reaches out, and the conversation finishes.
IVR phone tree
Touch-tone menus — most hang up before getting help
Patient portals
Inbound only — the rest never log in
3rd-gen voice AI
Natural, multi-turn — and the call actually finishes
SMS reminders
One-turn texts that can't handle follow-up
Read. Engage. Document. Every call.
Hana works the whole loop — so your front desk is free for the patients standing in front of them.
Pulls the chart, history, and protocols first.
Picks the channel they'll actually answer.
Confirms, chases auth, preps, intakes — routes risk to your nurse.
Structured note, straight to the chart.
No app. No login.
No behavior change.
You set the escalation rules. A person on every clinical flag, full audit trail on every call.
Don't take our word for it. Take the call.
Drop your number and Hana calls you right now — the agent works out the right demo as you talk.
Hear Hana handle a real patient conversation.
Enter your details and Hana texts you first to confirm, then calls within seconds — so you can experience the AI live.
Proven by the teams running care at scale
Real outcomes, in the words of the operators and clinicians running HANA.
fewer missed
patient calls
Dr. G. Oprandi · Orthopedic Surgeon
“Designed for both Remote Patient Monitoring (RPM) and Remote Therapeutic Monitoring (RTM) programs, enabling scalable, intelligent patient engagement while improving adherence, streamlining clinical operations, and lowering the cost of care.”
“Getting elderly patients ready for surgery over the phone is nearly impossible. HANA reaches them, walks them through everything, and flags whoever still isn't ready so we can step in.”
less time to
respond
“Hana … captures the conversation in structured notes that go straight into the chart, and flags anyone who needs a same-day callback.”
more slots
filled
fewer
no-shows
Lorri Hanes · Shoorahthe volume,
same headcount
Katie Murphy Psy.D. · Founder of Penry“The Hana team understood that quality assessments require both consistency and flexibility. Their Voice AI conducts standardized screening tools, adapts questions based on patient responses, and captures 340% more clinical data while maintaining protocol validity.”
higher show
rate
Workflow automation
Your clinical protocols, already built in.
100+ call workflows, ready day one — across ortho, GI, behavioral health, and primary care. Turn on the one bleeding revenue first; add the rest as you go.
Built around how your clinic works.
Simple workflows to complex care pathways. Live in 3 weeks.
Every patient conversation, handled
Speaks every patient’s language, live on the call
Clinical AI we run ourselves — not a wrapper
Scored on every conversation — sentiment, QA, outcomes
Your own custom dashboard, branded to your practice
A partnership, not a purchase
You get a team, not a license key. We stand up your workflows and stay in the loop as they evolve.
Three phases. You're live in 3 weeks.
How to get started with Hana.
PHASE 01
Pick the workflow.
The one that's costing you most — pre-built, or built around your protocols.
PHASE 02
Connect your EHR.
Direct, or 95+ systems via Redox. Hana reads the chart and your protocols first — patients are never asked what you already know.
PHASE 03
Go live — then it runs itself.
Your team tests it on a real line before a single patient is called. From there, Hana works the queue in the background — your team steps in only when it's flagged.
Most teams go live in 3 weeks.
Built into the systems you already run.
95+ EHRs, reads and writes back automatically. Reaches patients by voice, SMS, WhatsApp, or iMessage — in 3+ languages.
500+ healthcare practices, connected across their EHR, phone system, and tools.
EHR integrations
Reads the chart. Engages the patient. Writes back.
Direct integrations with major EHRs. Or connect through Redox to reach 95+ systems. Hana reads the chart, engages the patient, and writes structured notes back.
Patient channels
Hana picks the right channel, time, and tone. No app. No portal. No login.
Hana picks the right channel, time, and tone for each patient. No app. No portal. No login. Just a conversation.
No EHR? No problem.
Works with what you have.
No EHR integration? No problem. We build custom dashboards, standalone agent controls, or work alongside whatever you're using today. You don't need to be "tech-ready" to start.
SDK & White-Label
Building a platform? Embed Hana via SDK and white-label it as your own.
Full API access. Custom dashboards. Your branding. Our reasoning engine.
Wearables & devices
We read the data your patients already wear.
Apple Watch, Oura, Fitbit, Garmin — Hana connects to the wearables and devices your patients already use and reads the data via API. No new hardware to ship, no app to download.
Defense in depth, on every single call.
Four layers between every patient conversation and what could go wrong. Explore each one to see what it does.
Watch HANA in Action
Compliance and security best hospitals already trust
Deploys into what you already run
Connect your EHR and carry patient calls over Vonage, Twilio, Telnyx, or any SIP provider. No EHR? No integration needed — run on our SDK or fully white-labeled. Cloud, private cloud, or on-prem — same standards, every way.
ISO 27001
Implementing ISO 27001 information security controls across EHR systems with real-time monitoring and compliance reporting.
SOC 2 Type II
Delivering continuous monitoring and automated evidence collection for SOC 2 Type II audits across different EHR environments.
HIPAA
Ensuring HIPAA compliance through encryption, access controls, and audit logging across EHR integrations.
PDL
Maintaining comprehensive data governance controls for Personal Data Law compliance across EHR systems.
GDPR
Providing GDPR-compliant data processing with automated data mapping, consent management, and data subject request tools for EHR systems.
PIPEDA
Meeting Canadian privacy requirements through automated privacy assessments and consent tracking across EHR platforms.
From the blog
How clinics are putting Hana to work.
Why Patient Reminders Don't Reduce Readmissions (And What the Research Actually Shows)
Reminders don't reduce readmissions because readmissions aren't a scheduling problem. Here's the 3-layer engagement model that actually works.
Voice AI in Healthcare Hit Production Scale in 2026. This Is What Actually Changed.
Voice AI in healthcare is no longer a pilot. Here's why 2026 was the tipping point, which use cases deliver real ROI, and what clinic owners should evaluate first.
Why 89% of Healthcare AI Never Reaches Production (And What the 11% Do Differently)
Only 11% of healthcare AI agents reach production. The gap isn't intelligence — it's governance. Here's what the organizations that make it actually do differently.
Ask AI about HANA
Get an unbiased overview from your favorite AI assistant
Automate the routine. Free your team.
Book a demo. We'll show you a workflow built for how your team works — not a generic product tour.